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    Department manager
    Dubravka Malnar-Matahlija

    How to file a complaint Based on Art. 21. Law on Provision of Tourism Services (OG 130/17), in conjunction with Art. The Consumer Protection Act (OG 79 / 07,125 / 07, 79/09 and 89 / 09,133 / 09, 78/12, 56/13 and 41/14/110/15) informs consumers that complaints or objections to the quality of our products or services can be delivered to our email address: Travel agency TONY d.o.o, BRESTOVICE 48  – 51215 KASTAV , OIB 79072720561 With complaint please send: your name and last name and address, so that within 15 days we can give you a written response to your complaint within 15 days, so you can improve your quality and satisfaction.